• Returns Eligibility:
  • We accept returns on items that are unused, undamaged, and in their original packaging.
  • Items must be returned within 15 days of the purchase date to be eligible for a refund or exchange.
• How to Initiate a Return:
  • Contact our customer service team at info@ashutoshcomputer.com or call +91-9993773161.
  • Provide your order number, the item(s) you wish to return, and the reason for the return.
  • Our team will guide you through the return process and provide a return authorization if eligible.
• Return Shipping:
  • Customers are responsible for the cost of return shipping unless the item received was incorrect, damaged, or defective.
  • We recommend using a trackable shipping service and purchasing shipping insurance to ensure safe return.
• Refund Process:
  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed and credited to your original payment method within 7–10 business days.
• Exchanges:
  • To exchange an item for a different product or model, follow the same return process.
  • Once we receive your returned item, we will ship the replacement item.
  • All the replaced and exchanged products will be delivered within 4-7 business days once returned products reaches our warehouse.
• Non-Returnable Items:
  • Certain items are not eligible for return, including software, consumables, customized items, and gift cards.
• Damaged or Defective Items:
  • If you receive a damaged or defective item, contact us immediately with photos of the issue.
  • We will provide a replacement or refund as necessary.
• Contact Information:
  • Email: info@ashutoshcomputer.com
  • Phone: +91-9993773161
  • Office Address 1: M-34, First Floor, Mansarover Complex, Chhindwara - 480001
  • Office Address 2: Anandi Complex, Jamai Road, Parasia - 480441
  • Office Address 3: Acer Exclusive Store, Shop No-18, Jagirdaar Complex, Khajri Road, Chhindwara - 480001

Thank you for choosing Ashutosh Computer & Electronics OPC Pvt. Ltd.. We value your trust and strive to provide you with the best products and services.